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Is This The Person To Whom I'm Speaking?

My grandpa used to say that when he would call someone just to throw them off.  I start with that because sometimes I feel like, when I answer the phone, it doesn't matter what I say they still ask who they called.
*RING RING*
"Doctor's Office"
"Uh, hi, is this the doctor's office?"
Yes. That's why when I answered I said, "DOCTOR'S OFFICE". You dialed the number for the doctor's office, who did you expect?
Yeah, I know that sometimes they just didn't hear me or misunderstood me but it seems to happen a lot. Which reminds me of another annoyance; when someone calls the office and isn't paying attention when I answer. I shouldn't have to wait for someone to finish their conversation with someone else or try to get them to pay attention. You called me! Before I make a phone call, I get ready for that phone call. I finish talking to who I am already speaking to, I find a more quiet place where I can hear (if possible) and then I listen for the ringing to stop and someone to answer. Call me crazy but I just thought that's how phone calls worked.

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